APMEX is one of the nation’s largest and most active precious metal dealers. Our customer service reputation is unmatched by any other precious metals dealer. In a recent survey of APMEX customers, we achieved a 98% Customer Satisfaction rating.
APMEX Improves Precious Metals Storage Management, Secured by Brink’s
APMEX, a leading Precious Metals e-retailer based in Oklahoma City, has announced changes to their Citadel site. Now Citadel customers can easily access all information from their APMEX account page and see their current holdings all in one place without leaving the APMEX.com site. APMEX worked to integrate the management of Citadel within APMEX.com to provide one streamlined experience.
Citadel Global Depository Services, Inc. is an APMEX subsidiary that provides maximum-security storage for Precious Metals. This storage facility is managed by one of the world’s leading security companies, Brink’s. Some of the benefits of storing your Precious Metals with Citadel include not only secure, segregated storage at a Brink’s facility but also free shipping to the vault facility, as well as the option to take possession of your Precious Metals any time you want with delivery on demand. Other benefits include management tools that track the value of your holdings in real time. Your products are also insured against theft and physical loss.
“We are thrilled to announce the integration of APMEX and Citadel accounts for our customers,” APMEX CEO Ken Lewis said. “Now those who manage both an APMEX account and a Citadel account can see and update their holdings all in the same place. This also makes it even easier for customers to elect to store their Precious Metals with Citadel during the checkout process as they no longer have to leave the site. We have been working toward this feature for a while so we can better serve our customers, both of APMEX and Citadel.”
The APMEX and Citadel account integration is now fully functioning on the APMEX website. Citadel account holders can see their Precious Metals holdings all in one place without having to toggle between accounts and websites. APMEX is excited to offer this new feature and hopes its customers feel the same.
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APMEX Receives 2017 Top Internet Retailer Ranking
APMEX, Inc., a leading online Precious Metals retailer based in Oklahoma City, was recently listed as #45 out of 500 in all of North America by Internet Retailer® and remained #1 among specialty e-retailers. This is the third consecutive year APMEX has been listed in the magazine’s top 500. APMEX ranked as the #1 specialty e-retailer in 2016 and 2015 as well.
Internet Retailer® magazine annually releases their top 500 e-retailers in North America. The privately held APMEX made their financial and operating data public for the third time, the first being 2015, to be considered in these rankings. In 2017, APMEX comes in ahead of name brands such as Lands’ End, J. Crew and many more.
“We at APMEX continue to work as a team to accomplish a key goal – to provide a one-of-a-kind shopping experience to delight our customers,” APMEX CEO Ken Lewis said. “With a selection of more than 10,000 products ranging from bullion items to numismatic, we are constantly working to offer a wide selection of products to our customers. We also have added additional educational information to our website such as CoinGrade+™ and Investor Collections to ensure anyone who shops with us is provided the tools and resources needed to make the purchase that is right for them.”
APMEX was started in 1999 by President and Founder Scott Thomas after he began selling his grandfather’s old coin collection on eBay. A little more than 16 years later, APMEX has grown from an eBay-only store to a small shop in Edmond, OK, and now to the former Federal Reserve building in downtown Oklahoma City. APMEX handles every aspect of the business, from product preparations to shipping, directly from their facility. Providing this kind of service is one of the ways APMEX stands out from its competition.
“We are thrilled to be recognized for the third year in a row on the Internet Retailer® Top 500,” Vice President of Digital Marketing Jean-Marx Mantilla said. “We strive to offer the best experience for our customers and take pride in being an industry leader. We are excited for our future as a company and look forward to giving our customers new and exciting digital experiences.”
APMEX is honored to once again rank among well-known brands like Shutterfly Inc., Neiman Marcus and Foot Locker in the Internet Retailer® Top 500. APMEX is looking forward to the upcoming year and making strides both within the Precious Metals industry and the e-commerce platform.
“APMEXclusive®” Coins found nowhere else …..